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Family Recovery Service

The Linskill Centre,
Linskill Terrace,
North Shields,
Tyne & Wear,
NE30 2AY

Fenham Library & Community Hub,
Fenham Hall Drive,
Newcastle Upon Tyne,
NE4 9XD

Registered Charity No. 1146582
0191 226 3440

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Privacy & Cookies Policy

PROPS Cookie Policy

PROPS respects the privacy of visitors to our website and wants to protect any information that you give to us.

This statement is made in order to comply with the provisions of the General Data Protection Regulation (GDPR), and to tell you how PROPS will use any information collected via cookies when you visit our website.

What information we collect

To provide you with a good experience and to help improve our website, we use cookies, which are files which are sent by us to your computer or other access device, which we can access when you visit our site in future. Cookies are small text markers stored on your computer that enable us to understand how visitors use our website. No personally identifiable information is stored on the cookies.

We use cookies to:

remember certain information about visitors so they don’t have to repeatedly give the same information

measure how visitors use our website so we can continually improve how information is provided

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Why do we use cookies?

Cookies are important to make our website work and help us improve it.

These are the main reasons we use cookies on our website:

Google Analytics and Google Tag Manager

This is a service we use from Google that collects information about how visitors use our website. We use this to make sure we are providing the best service we can to our web visitors.

Using cookies Google Analytics stores information about

what pages you visit

how long you stay on the page

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what things you click on

Although we collect this information, we do not collect any personal information – so we don’t know what your name is or where you live. And the information we collect cannot be used to identify you.

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We also use PayPal to collect donations. Cookies are used by PayPal to enable your visit to be identified between page loads, and to make sure that at the payment point only your specific computer or other access device can continue with payment. These cookies are destroyed each time you close your browser.

Cookies that are set by other websites

Occasionally we embed things like videos from other websites such as such as YouTube. Every time you visit one of our pages with this sort of embedded content, those other sites may use their own cookies to record that you watched or viewed the content. PROPS has no control over these cookies.

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