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Accessibility statement

PROPS is committed to ensuring that our website is accessible to as many people as possible. We want everyone who visits props.org.uk to be able to use the site effectively and have a positive experience.

How accessible this website is

We aim to make our website accessible and usable for all visitors. This means you should be able to:

  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of NVDA, JAWS and VoiceOver)

We have designed the site to work across different devices, browsers and assistive technologies.

Compliance status

This website is designed to be compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2, at Level AA.

We are continually working to improve accessibility and review the site regularly to identify and fix issues.

Non‑accessible content

Despite our best efforts, some content may not yet be fully accessible. For example:

  • Some older PDF documents may not be fully accessible to screen reader software
  • Some images or third‑party content may be missing alternative text
  • Some interactive elements provided by third‑party platforms may not fully meet accessibility standards

We are actively working to address these issues and replace or remediate inaccessible content where possible.

What to do if you cannot access parts of this website

If you have difficulty accessing any part of this website, or need information in a different format (such as large print, easy read, audio or accessible PDF), please contact us via our contact page;

Contact us link

We will aim to respond as quickly as possible and provide the information you need in an accessible format.

Making your device easier to use

You can customise your computer, tablet or mobile device to make it easier to use our website. AbilityNet provides free, easy‑to‑follow guides on how to adjust accessibility settings on your device, including options for vision, hearing, motor and cognitive needs.

Visit My Computer My Way for guidance: https://mcmw.abilitynet.org.uk/ [mcmw.abili…net.org.uk]

Reporting accessibility problems

We are always looking to improve the accessibility of our website. If you find any problems that are not listed on this page, or think we are not meeting accessibility requirements, please contact us using the details above.

Enforcement procedure

If you are not satisfied with our response to your accessibility enquiry, you can contact the Equality Advisory and Support Service (EASS) for further advice:

  • https://www.equalityadvisoryservice.com/

Technical information about this website’s accessibility

This website is designed to conform to WCAG 2.2 Level AA.

Preparation of this accessibility statement

  • This statement was prepared on: 28 February 2026
  • It was last reviewed on: 28 February 2026
  • The website was tested using a combination of automated tools and manual testing